Shep Hyken (Author)
Shep Hyken’s book on practical customer-service habits.
- Reading · At my own pace · One-time purchase
Keep in mind: Reading alone is not a service redesign or team training engagement.
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THE COMMON TABLE
Explore help.
Find a useful resource, a different perspective, or the right kind of outside help.
Outside help for your kind of business
Explore the selected resources and services for each family, with their different purposes and access explained.
Danny Meyer (Author)
Danny Meyer’s account of hospitality, employees and customer relationships.
- Reading · At my own pace · One-time purchase
Keep in mind: Reading does not include individual advice or implementation.
Shep Hyken (instructor)
Commissioned talks about customer service and customer experience.
- Live group · Cost not confirmed
Keep in mind: It is not ongoing help with individual customer complaints.