The business behind the work on site
A clearer job.
A more workable week.
For repairs, installations, cleaning, maintenance and other work at a customer’s location. Bring the price, people, travel and repeat work into the same picture—whether you work alone or with a team.
From the first estimate to the next visit
Free Brass Charter tools and guides.
No account needed.
01 · Your next decision
Look beyond the time spent doing the visible work. Include preparation, travel, setup, materials and follow-up in your assumptions, then make the customer’s scope clear.
Use the pricing explorer to examine the costs behind a visit or job. Once you have a selling price, the quote builder records what it includes, optional work and the assumptions the customer needs to see.
Explore the costs behind a job02 · Your next decision
Put people, remaining effort, site access and outstanding approvals in view. Check that materials and equipment will be ready before promising a date.
The delivery planner checks total hours in your chosen window. Allow for travel and setup in those hours, and check travel order, appointment times and shared equipment separately; it is not a dispatch or route-planning system.
Plan the jobs and workload03 · Your next decision
For cleaning, maintenance or another repeat service, keep the useful instructions together. Record each visit separately so unfinished work and changes do not disappear into the routine.
Use a routine for the steps and checks, and keep a separate run record for what happened. Customer dates and commitments belong in the delivery plan; creating a routine does not book visits or send assignments.
Build a repeatable way of working04 · Your next decision
Compare the estimate with the materials, time and extra work you actually recorded. Carry one useful change into the next price or scope.
Keep missing figures visible, including time spent on a return visit. The Job Cost & Profit Review separates job results from payment status; it does not replace your full business accounts.
Review the job’s costs and timePeople & guidance
These resources focus on contractors and home services. Check the fit for your particular work; learning from a provider and engaging their services are different choices.
Podcast · Independent learning
Service Business Mastery discusses the business side of the trades, including leadership, hiring, marketing and pricing.
Most relevant to home-service and skilled-trade businesses. Guest experiences and partner products need your own assessment; listening does not include advice on your particular job.
Explore Service Business MasteryNewsletter · Email subscription
Ruth King’s Contractor Cents newsletter offers recurring observations for business owners, with a contractor-finance focus in our catalog.
Useful as prompts for your own review. An email subscription does not include an analysis of your accounts; check the subscription details on the provider’s site.
Explore the Contractor Cents newsletterCoaching · Confirm scope and fees
Business Ventures Corporation describes coaching and training for contractors through Ruth King’s practice.
Discuss your type of business, the work you need help with, who would provide it and the current fees. A provider profile does not confirm availability or guarantee an outcome.
Explore Business Ventures contractor coachingDescribe the work, what has become difficult and the result you need before approaching someone for help.
Follow the work
An on-site service can also involve appointments or continuing client agreements. If you sell products as well as your time, the stock and purchasing decisions matter too.
Client & appointment services Retail & productsBrass Charter’s current tools and guides were matched to estimating, workload, repeated work and job reviews. Their existing capabilities were checked before adding on-site examples here; these are the same canonical resources used elsewhere on the site.
The selected podcast, newsletter and coaching record serve different purposes: operating perspectives, recurring financial reading and direct support. Other resources, including the Contractor Cents podcast, remain available in People & guidance.
Primary provider pages were reviewed on 5 October 2026. Service Business Mastery describes its home-service audience and topics. Ruth King’s official pages identify the newsletter and coaching through Business Ventures. Current fees and capacity remain unconfirmed.
Use the People & guidance records to review the offering, fit and access details before choosing.